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*Launching soon 2019 - Available primarily for UK merchants selling to the UK, however shipping to other countries is available
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Frequently Asked Questions

If you still have queries contact us via the form above

So how does this actually work?

You change the shipping address of your order to our packaging facility instead of your customers address.

We receive the order and custom package it to your requirements (that you select on our dashboard).

The order is then sent to your customer next day, fully tracked and insured up to £20.

Are my products covered if they are lost or damaged?

Yes. Every single item we package and ship for you is covered up to £20. Plus with the Starter and Pro plan we will send you a picture of every item we send. So you know it was sent safely and not damaged.

Where can my parcels be sent?

Our service is built for the UK, however we are able to send parcels worldwide. We are already in the process of offering our service in other countries. Click here to be notified when we roll out to other locations.

Are my items tracked?

Yes your items will be fully tracked when we dispatch them to your customer. The parcels are shipped with next day signed for delivery. This will assure the safety of your parcel.

How much do you add to the total fulfilment time?

When we receive your item we will package and dispatch the item to your customer within 1 working day. We will then notify you when the item has been dispatched to your customer.

What size parcels can you handle?

In our standard plans you can ship items up to 1kg in weight and maximum dimensions of 29cm x 20.8cm x 9.5cm. If you will be selling items heavier than this, then please contact us here.

What information is included in a 'lead list'?

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Are you GDPR compliant?

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How do you deliver my lead lists?

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Who is on your team?

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Can I get a free trial?

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Are your leads cold?

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